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Potential relocation assistance to one of the regions the team operates in.A direct impact on our millions of merchants’ ability to generate revenue for their livelihood, their families, and their employees through the business they’ve built from the ground up on our platform.The means to grow the capacity of our worldwide distributed site reliability engineering teams, and consult with other engineering groups on how to build low latency, highly resilient systems. The flexibility to define what Resiliency and Site Reliability Engineering mean for Shopify.Work focusing on a unique set of interesting and challenging problems that can’t be easily found elsewhere.The opportunity to run Shopify’s planet scale systems by enabling engineering teams to create resilient systems.Relocation is possible for the right candidate 🏄🏾‍♀️ Working hours skew toward Hawaii Standard Time (-10:00 UTC). Our team hires across 4 different regions (APAC, North America West, North America East, and EMEA) in a follow-the-sun support model that also provides 24/7 coverage for incident management.įor this Lead / Staff Production Engineer role, we welcome remote candidates based anywhere in Hawaii or Pacific Time zone.

We build whatever is necessary to quickly resolve incidents, and seek out ways to automate away the manual toil.Ĭommerce happens 24/7, and we are building out a globally distributed team that can respond whenever necessary. Our job is to get to a resolution as quickly as possible, and guide teams to build a more resilient Shopify. This is a team of engineers with in-depth operational knowledge of the entire Shopify stack, and who act as first responders and leaders during an incident. Resiliency set the foundation for building and running resilient systems at Shopify. Members of our Resiliency Team are the ones ensuring we can get back to green as fast as possible when that happens. Shopify has many critical components, and sometimes they fail.

The Resiliency team is part of the Production Engineering organization that builds, operates, and improves the heart of Shopify’s technical platform, and unlock the power of planet-scale infrastructure for all of Shopify’s merchants, buyers, and developers.